With CTEC as your outsourced IT department, we offer customised maintenance plans to fit your budget. A maintenance plan covers the entire infrastructure, so your business is kept running 24 x 7, ensuring downtime is minimised and productivity maximised. It is a priority service at a fixed cost.
A maintenance plan guarantees regular preventative maintenance visits from an IT engineer who will:
- Check system disk and memory capacities and recommend appropriate hardware and software upgrades.
- Ensure operating systems are fully patched with windows updates.
- Ensure anti-virus and anti-spam applications are fully functional.
- Ensure backup system is reliable and perform test restore of critical data.
- Verify Server, workstation and firewall event logs to identify potential problems.
- Check all network devices and printers.
- Resolve any outstanding issues.
The offsite component of a contract provides remote monitoring of all our customers IT equipment. Scheduled reports of all aspects of system health are generated and emailed to our office. We thus provide a preventative maintenance service, dealing with potential issues before they escalate.
Dromod, Co. Leitrim
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